DATA CONTROLLER Evoca S.p.A., head office in 20121 Milan, Via Tommaso Grossi n. 2, Italy, tax code and VAT No. 05035600963, phone: +39.035.606111, e-mail address info@evocagroup.com (hereinafter also the “Company”).
1 - PURPOSES OF PROCESSING 1.1 - Contractual purposes: to view the website pages and use the services, including the sale of products, offered within the Site www.evocagroup.com (“Site”). 1.2 – Marketing purposes: sending with automated methods of contact (as sms, mms and e-mail) and traditional ways (as phone calls with operators and traditional mail) of promotional and commercial communications relating to services/products offered by the Company or other Companies of the Evoca Group or reporting of corporate events, as well as carrying out of market studies and statistical analysis. 1.3 – Legal obligations: fulfil obligations under regulations and applicable domestic and international legislation. 1.4 – Sending of newsletters: if requested by you by registering to this service. 1.5 – Rights of the data controller: if necessary, to ascertain, exercise or defend the rights of the Company in any court 1.6 – Site operation: during their normal operation, the computer systems and software procedures for operating this Site collect some personal data whose transmission is implicit in the use of Internet communication protocols. Such information is not collected with the purpose of associating it with identified users but, by its nature, it could lead to the identification of the Site users through processing and association with data held by the Company or third parties.
2 - LEGAL BASIS OF THE PROCESSING 2.1 - Contractual purposes: execution of a contact of which you are a party. 2.2 - Marketing purposes: consent (optional and revocable at any time). 2.3 – Legal obligations: need to fulfil legal obligations. 2.4 - Sending of newsletters: legitimate interest. 2.5 - Rights of the data controller and Extrajudicial debt recovery: legitimate interest.
3 - PERSONAL DATA RETENTION PERIOD 3.1 - Contractual purposes and Legal obligations: for the entire duration of the contract and, after termination, for 10 years. 3.2 - Sending of newsletters and Marketing purposes: until the withdrawal of consent for this purpose. Only data relating to details of any purchases possibly made shall be retained and processed for the terms set out in the provision of the Personal Data Protection Authority of 24 February 2005 as subsequently amended, that is 24 months. 3.3 - Rights of the data controller: n case of judicial litigation, for its entire duration, up to the expiration of the terms for appeal. 3.4 – Site operation: for the entire duration of the browsing session on the Site. Once the above retention terms are elapsed, your personal data will be destroyed, cancelled or made anonymous, compatibly with the technical cancellation and backup procedures.
4.1 - PERSONAL DATA PROCESSED FOR CONTRACTUAL PURPOSES - LEGAL OBLIGATIONS - RIGHTS OF THE DATA CONTROLLER Personal data, contact details, administrative-accounting data. 4.2 - PERSONAL DATA PROCESSED FOR MARKETING PURPOSES Personal data, contact details, administrative-accounting data, data on purchases made on the Site, data collected from cookies installed by the Site. 4.3 - PERSONAL DATA PROCESSED FOR SENDING OF NEWSLETTERS Contact details. 4.4 - PERSONAL DATA PROCESSED FOR SITE OPERATION The IP addresses or domain names of the computers used by users to connect to the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the server response status (successful, error etc.), and other parameters relating the operating system and IT environment of the user, the information about the behaviour of the user on the Site, the pages that have been visited or checked, in order to select and render specific adverts to the Site user and the data concerning the browsing behaviour on the Site by using cookies among others.
5 - MANDATORY CONFERRAL OF DATA The conferral of personal data as per point 4.1 for the purposes referred to in point 1.1 is mandatory. Therefore, the refusal to provide the aforementioned personal data does not allow the possibility to use the services of the Site related to the reservation and sale of products. The conferral of personal data as per points 4.2 and 4.3 for the purposes referred to in points 1.2 and 1.3 is mandatory and bound to its consent. Some personal data as per point 4.4 are strictly necessary for the operation of the Site, others are used only to obtain anonymous statistical information about the use of the Site and to check its proper operation and are cancelled immediately after processing. In processing personal data that can directly or indirectly identify you personally, we try to respect the principle of strict necessity. For this reason, we have configured the Site in such a way that the use of personal data is reduced to a minimum and in order to limit the processing of personal data that allow to identify you only in case of need or at the request of the authorities and the Police (such as, for example, data on traffic and the time you spend visiting the Site or your IP address) or for the assessment of liability in case of hypothetical cyber crimes against the Site.
6 - DATA RECIPIENTS The Data may be processed by external parties operating as autonomous controllers, e.g. authorities and supervisory and control bodies and in general subjects, public or private, entitled to request the Data, as well as other Companies of the Evoca Group. The Data may also be processed, on behalf of the Company, by external parties designated as persons in charge, who receive suitable operating instructions. These subjects are essentially included in the following categories: a. companies providing e-mail sending services; b. companies providing services of maintenance and development of the Site; c. companies providing support in carrying out market studies.
7 – TRANSFER OF DATA ABROAD The personal data can be transferred and processed in one or more countries within or outside the European Union. A complete list of the countries in which we operate is available on our Internet page www.evocagroup.com. We have the possibility of transferring the personal data outside the European Union only to such countries that the European Commission deems to be capable of providing a suitable level of protection (hereinafter is a list of the aforementioned countries: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm), or where the Evoca Group envisaged the adequate safeguards to try to preserve the data privacy (for which we usually use one of the contract methods for the transfer of data approved by the European Commission, a copy of which is available at the following address: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
8 – YOUR RIGHTS AS THE DATA SUBJECT - COMPLAINT TO THE CONTROL AUTHORITY By contacting the Company via email at the address privacy@evocagroup.com, you may ask the Company to access the data concerning you, their cancellation, the correction of inaccurate data, the integration of incomplete data, the limitation of processing in cases provided for in Art. 18 of GDPR, as well as the objection to the processing in case of legitimate interest of the Company. Furthermore, if the data processing is based on the consent or contract and is carried out with automated instruments, you are entitled to receive your personal data in a structured, commonly used format, that can be read by an automatic device, as well as, if technically feasible, to transmit them to another controller without impediments. You have the right to revoke consent at any time for marketing purposes, as well as to object to the processing of data for marketing purposes. This is without prejudice to the possibility to be contacted for the aforementioned purpose exclusively via traditional manners and to express your objection only to receive communications via automated methods. You have the right to lodge a complaint to the competent Supervisory Authority in the Member State in which you normally reside or work or the State in which the alleged violation occurred.
9 – DATA SECURITY We have adopted adequate security measures to prevent the loss of personal data, illicit or incorrect uses and unauthorized access, but we remind you that it is essential for the security of your data to equip your device with tools such as antivirus constantly updated and that the provider of your Internet connection guarantees the safe transmission of data via firewalls, anti-spam filters and similar instruments.
Cookie Policy The Site www.evocagroup.com (“Site”) uses cookies. Cookies are text strings created by a server and stored on the hard disk of the computer or any device used by the user to access the Internet (smartphone, tablet, etc.) to be transmitted subsequently to the next access to the Internet by the user. Cookies permit to collect information about user’s browsing activity on the Site, e.g. your language preferences or the currency used for purchases, and to propose it at the following visit to facilitate the use of the Site. Cookies can be stored permanently on your device and have a variable duration (persistent cookies), but can also disappear when the browser is shut down or have a limited duration (session cookies). Cookies can be installed by the Site you are visiting (first-party cookies) or can be installed by other websites (third-party cookies). The Site uses first-party cookies, third-party cookies and other similar technologies, as described in details below. DATA CONTROLLER Evoca S.p.A., head office in 20121 Milan, Via Tommaso Grossi n. 2, Italy, tax code and VAT No. 05035600963, phone: +39.035.606111, e-mail address info@evocagroup.com (hereinafter also the “Company”).
1.1 - Technical navigation and functional cookies: The Site uses first-party, session, and persistent cookies to allow a safe and efficient navigation and fruition of the Site, as well as to improve services provided by the Site. They are cookies that, for instance, permit to recognize the selected language and the country from which you are connecting to the Site. These cookies, by recognizing you at each new access to the Site, avoid entering your data every time. Lastly, functional cookies improve browsing experience. 1.2 - Analytical cookies: the Site uses Google Analytics to collect information about the use of the Site. Google Analytics settings allow data sharing in order to use the following services: i) Benchmarking, that is the participation in collection of anonymous data that help to better understand the data trend, ii) Technical Assistance, which allows Google to provide technical support iii) Account experts, which allows the Google marketing experts to provide suggestions for improving the configuration and the analysis. For further details and information, visit the supplier’s page here https://support.google.com/analytics/answer/1011397. By default, the analytical cookies use the entire IP address of the Site users to provide general geographical data in the reports. You can disable the Google Analytics cookies by downloading a specific browser plug-in here: https://tools.google.com/dlpage/gaoptout
2 - LEGAL BASIS OF THE PROCESSING 2.1 - Technical navigation and functional cookies: execution of a contact of which you are a party (Site use). 2.2 – Analytical cookies: legitimate interest.
3 - PERSONAL DATA RETENTION PERIOD 3.1 - Technical navigation and functional cookies and analytical cookies: for the entire duration of the browsing session on the Site and persistent also at its termination. Once the above retention terms are elapsed, your personal data will be destroyed, cancelled or made anonymous, compatibly with the technical cancellation and backup procedures.
4 - MANDATORY CONFERRAL OF DATA
Upon accessing any page of the Site, there is a Banner that contains a brief statement. By closing the Banner or continuing the navigation of the Site by accessing another area of the Site or selecting an item of the same (e.g. an image or a link), you give your consent to the use of cookies. The consent to the use of cookies is registered with a "technical cookie". To learn information and modes for disabling the third-party cookies, you can click on the links in the table containing the list of cookies in this page.
Without prejudice to the provisions of point 8 of the Information on the treatment of the personal data, you can also object to registering cookies on your hard drive by configuring your browser so as to disable cookies. Hereunder are possibilities offered by the major browsers: • Internet Explorer > http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9 • Chrome > https://support.google.com/chrome/answer/95647?hl=it • Firefox > https://support.mozilla.org/it/kb/Gestione%20dei%20cookie • Safari > http://support.apple.com/kb/HT1677?viewlocale=it_IT After this operation, however, some web page functions may not be executed correctly.
Navigation or session cookies To guarantee the normal navigation and use of the Site (e.g., by allowing to make a purchase or authenticate for access to restricted areas). Analytical Cookies To collect information in aggregated form about the number of users and about the way in which they use the Site.
Functional cookies To allow the browsing to the user based on a series of selected criteria (e.g., language, selected products for purchase), in order to improve the service offered.
7 – TRANSFER OF PERSONAL DATA TO NON-EUROPEAN COUNTRIES Data collected by Google cookies shall be transferred outside the European Union and, especially, to the United States of America. We have the possibility of transferring the personal data outside the European Union only to such countries that the European Commission deems to be capable of providing a suitable level of protection (hereinafter is a list of the aforementioned countries: http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm), or where Evoca Group envisaged the adequate safeguards to try to preserve the data privacy (for which we usually use one of the contract methods for the transfer of data approved by the European Commission, a copy of which is available at the following address: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm).
Code of Ethics 1. Foreword 2. General principles 3. The recipients 4. Application 5. Advertisement 6. Updates
STANDARDS 1. Loyalty and conflict of interests 2. Company information: use and protection 3. Relationships with Customers and Suppliers 4. Relationships with the Public Administration 5. Relationships with the Judicial Authority 6. Financial flow management 7. Cash receipts and payments 8. Accounting records 9. Contributions, sponsorships and gifts 10. Management of human resources 11. Protection of the employee or collaborator who reports offences 12. Protection and use of Company assets 13. Protection of intellectual and industrial property 14. Safety in the workplace 15. Protection of the environment
CONTROLS 1. Line controls 2. Disciplinary System
FOREWORD EVOCA Group, meant as the parent Company “EVOCA Spa” and its subsidiaries (hereinafter “EVOCA”), is a company reality with direct presence in several countries and with broad domestic and international relationships. Owing to the above, this Code of Ethics ("Code") has been drafted and its compliance is of fundamental importance to ensure EVOCA efficiency, reliability and reputation, key factors for the success of the Company. General principles The EVOCA Code of Ethics identifies corporate values, highlighting all the rights, duties, and responsibilities of the recipients of the Code. The adoption of this Code is the expression of a corporate context whose primary main is to meet the requirements and expectations of EVOCA stakeholders, aiming to recommend and promote a high standards of professionalism and to prohibit such behaviours in conflict not only with the applicable legislative provisions, but also with the values that EVOCA intends to promote. Within its activity and conduct of its business, EVOCA assumes, as inspiring principles, the respect for the law and regulations of the reference countries, as well as internal regulations. All of employees shall always comply with the applicable standards of the countries where they work in behalf of EVOCA. EVOCA undertakes to spread the content of this Code to those who will come into contact with the companies of its Group. All of employees and collaborators of EVOCA are held to observe the Code of Ethics. The recipients The Code of Ethics is binding and applies to: • directors, Statutory auditors, auditors, executives and employees of EVOCA, wherever they work, both in Italy and abroad; • collaborators and external consultants working in the interest of EVOCA and suppliers. Application The Code is applied in Italy and in every country in which EVOCA operates. Advertisement EVOCA undertakes to spread this Code among all Recipients. Copy of this Code is available for consultation in electronic format in the Site EVOCA and in paper format in EVOCA offices. Updates The Parent company’s Board of Directors is entitled to amend, integrate, and update this Code, immediately informing and notifying the subjects held to application of the same.
STANDARDS Loyalty and conflict of interests All of Recipients are required to adopt behaviours based on the principles of loyalty and fairness in all their working activity pursuant to this Code, even in external relations. In particular, they are held to avoid situations in which conflicts of interest may arise and to refrain from personally taking advantage of opportunities connected with the performance of their functions. Therefore, the Director, who has conflict of interest with the one of EVOCA both on his/her own behalf or on behalf of third parties, shall inform the other Directors and the supervisory body and refrain from participating in resolutions concerning the operation itself. EVOCA collaborators shall avoid situations that may create conflicts of interest, both real and potential, between personal and business activity. Where situations of potential conflict may arise, communication between the employee and his/her hierarchical superior or between the collaborator and his/her Company’s person of contact shall be fundamental for resolution of the matter. Company information and personal data: use and protection Confidentiality of information is a value protected by EVOCA also with its employees and collaborators: each information obtained from the Recipients relating their activity is the property of EVOCA. The Recipients who become aware of non-public information shall be very careful when using such information, and prevent disclosure to non-authorized persons, both within and outside of EVOCA. EVOCA undertakes to protect the information about its employees or third parties, pursuant to the regulations on personal data protection in the countries in which EVOCA operates. Relationships with Customers and Suppliers Each Recipient, within the management of relationships with customers, shall ensure maximum customer satisfaction, providing comprehensive and accurate information on the products and services provided to them, so as to promote informed choices. Relationships with customers shall base on a mutual transparency and in the respect of the market and competition rules. Recipient shall not promise and offer money or other utility to promote or further the interest of EVOCA. Any commercial incentive (commission, discount, credit, rebate) shall be in line with the common market practices, shall not exceed the allowed value limits and shall be approved according to the Company’s rules. The choice of suppliers and the purchase of goods and services are made by the Company’s functions on the basis of objective evaluations concerning competitiveness, quality, cost, price, and integrity. EVOCA reserves the right to take any appropriate measures contractually, including the contract termination, in case the supplier infringes the law regulations or the Code when carrying out its activity on behalf of EVOCA. Recipients shall not accept gift, presents, and similar, unless not directly attributed to normal courtesy relations and of modest value. If a Recipient receives proposals of benefits from a supplier, shall immediately report to his/her hierarchical superior. It is forbidden to give or promise money or other utility to Directors, General managers, Executives in charge of the drafting of corporate accounting documents, Statutory auditors, liquidators of Companies or Bodies (customers, suppliers, and third parties), to omit or perform acts in violation of the obligations of their office and fidelity to ensure a direct or indirect advantage for the Company. Relationships with the Public Administration It is forbidden to give or promise money or other utility, such as services, performance, or favours that may reasonably be interpreted as exceeding the normal practices of courtesy, exert illicit pressure towards public officials, persons in charge of public services or officers of the Public Administration or their relatives or cohabitants, to persuade the implementation of any act compliant or contrary to official duties performed for the benefit or in the interest of EVOCA. Any Recipients who receive requests or proposals of benefit from public officials shall immediately report to his/her hierarchical superior, if employee, or to the his/her Company’s person of contact, if third party. In the course of commercial relations with the Public Administration, Recipients shall refrain from solicit or obtain confidential information that may compromise the integrity or reputation of both parties. It is not permitted to present untruthful declarations to public Bodies, in order to obtain public funds, contributions or subsidized loans, or to obtain concessions, authorizations, licenses or other administrative documents. It is forbidden to allocate sums received from public Bodies, for purposes other than those for which they were assigned.
Relationships with the Judicial Authority It is forbidden to exert pressures of any kind on the person in charge of making statements before Judicial Authorities so that he/she provide certain information or make false statements. It is forbidden to help those who have committed a criminal offence to elude the authority's investigations or avoid searches carried out by the same. Financial flow management It is forbidden to carry out economical-financial transactions and/r any other operation involving the use of money, assets or other utility of illegal origin in economical, financial, business, or speculative activities. Furthermore, it is prohibited to carry out operations aimed at hindering the identification of any illegal origin of money, assets, or other utility. With this aim, the information available on commercial counterparts and domestic and suppliers (including financial information) must be preventively verified, in order to ascertain the respectability and legitimacy of their activity before establishing business relationships. Cash receipts and payments Any takings for selling of products shall be made directly in favour of EVOCA to which the commercial operation is referred and takings from a natural person on behalf of the Company are not allowed. Any takings shall be duly registered in the apposite accounting books and shall observe also the applicable taxation rules. Accounting records EVOCA provides a clear, correct and truthful representation of its registrations, carried out in compliance with the applicable regulation, accounting principles and in compliance with current taxation rules, so as to ensure transparency and promptness of inspection. Every financial operation or transaction must be properly recorded and authorised, verifiable, legitimate, consistent and appropriate. For each operation, the verification of the decision-making process, authorisation and implementation shall be possible. For this purpose, there must be an adequate documental support to allow the inspection of the operation reasons at any time and to identify those who authorised, executed, recorded and checked the operation itself. In particular, it is expressly forbidden for Directors and Statutory auditors to represent in the financial statements, in the Company books and in direct communications to shareholders and/or third parties, material facts that do not correspond to the truth or to omit legal information about the economic situation, assets and financial resources of the Company, so as to mislead Recipients or cause damage to shareholders and social creditors. Contributions, sponsorships and gifts EVOCA may grant contributions and sponsorships to private, public and non-profit organisations that are regularly established, especially if they are aimed at social, cultural and solidarity objectives, in compliance with the provisions of accounting and taxation regulations. Management of human resources Basic principles of the management of human resources are: • providing equal working opportunity without discrimination on the basis of race, gender, age, sexual orientation, physical or mental disabilities, nationality, religious belief, political and trade-union affiliation. • ensure an equal and meritocratic treatment. • disseminating and consolidating a safety culture of the working environment and operate and safeguard health and safety of workers, especially with preventive actions, from the physical and psychical point of view. • ensuring privacy protection for employees and their right to work without suffering undue influence. In compliance with the Conventions of the International Labour Organisation, EVOCA undertakes: • to respect fundamental human rights; • to prevent child exploitation; • not to use forced labour or labour executed in conditions of slavery or servitude. EVOCA requires that in internal and external work relations should not take place: • reduction into or holding in slavery with the use of violence, threat, deceit, abuse of authority, profiting from a vulnerable situation, of physical or psychological inferiority, in a situation of need or through the promise or the actual delivery of money or other benefits to those who have authority over the person. • any form of harassment, including the sexual kind. Pursuant to the legislative provisions on the subject matter thereof, EVOCA undertakes not to hire personnel without a residence permit or with a stay permit, either revoked or expired and for which no renewal has been requested within the terms established by law. Furthermore, it undertakes not to perform any activity aimed at favour entry of illegal immigrants into countries in which EVOCA operates. The Company ensures the payment of remunerations as per national and territorial collective agreements entered into by the trade unions most representative at national level or anyway not disproportionate compared to the working quantity and quality and all provisions on working time, holidays, leaves, shifts, overtime hours, rest periods, night work, time off work. The Company ensures there are no safety and hygiene infringements on the workplace and that workers are not subject to degrading working conditions, surveillance methods, and accommodation situations. The Company pays the social security and health contributions for its employees within the terms of law and/or in the periodic tax declarations. Protection of the employee or collaborator who reports offences It is forbidden to conduct discriminatory or retaliation acts, direct or indirect, towards the worker or collaborator who reports offences for reasons directly or indirectly related to relevant reports as per Legislative Decree 231/2001 or infringements of the management and organization model of the Body. Furthermore, it is prohibited to report with intent or gross negligence concerns proven to be unfounded. Protection and use of Company assets Each Recipient is directly and personally responsible of protection and preservation of assets, both tangible and intangible, (such as, for instance, hardware tools, software licences, e-mail, phone equipment, vehicles, machinery, equipment and instruments, etc.) assigned to him/her for performing the working activity within the Company, ensuring they are used for appropriate purposes by duly trained personnel. The technological resources shall be used in compliance with the applicable regulation and pursuant to the procedural and operating rules fixed by the appropriate department of each EVOCA Company. EVOCA employees shall not use Internet, Intranet, and his/her Company mailbox unlawfully or causing a damage to EVOCA. Protection of intellectual and industrial property EVOCA ensures the total protection of industrial property rights (trademarks, patents, distinctive marks, designs, industrial designs, intellectual property, etc.) of its own and of others. It is forbidden to counterfeit, alter, use, sell, manufacture or utilize industrially objects or other assets made usurping industrial property rights. It is forbidden to sell or put in circulation original works or industrial products with names, brands, or distinctive marks aimed at misleading the customer with regards to origin, source or quality of the product or the work. It is forbidden to duplicate, reproduce, transmit or distribute publically an original work protected by copyright, even for advertising and marketing purposes, without having requested the appropriate authorisation and/or paid the relevant fees. Safety in the workplace EVOCA è scrupolosa nel rispetto delle norme in materia di sicurezza sui luoghi di lavoro in vigore nei paesi in cui opera. EVOCA effettua un monitoraggio costante dei propri impianti, ovunque collocati e funzionanti, nel rispetto degli obblighi di legge e della protezione dei rischi imminenti, per garantire il massimo della sicurezza e della qualità dei propri servizi. I dipendenti ed i collaboratori di EVOCA assicurano la massima disponibilità e collaborazione nei confronti di tutti i soggetti incaricati della gestione della Sicurezza ovvero di chiunque venga a svolgere ispezioni e controlli per conto degli Enti preposti. Ove un dipendente o collaboratore di EVOCA riscontri anomalie o irregolarità in materia, dovrà tempestivamente informarne il responsabile interno della Sicurezza. Tutela dell’ambiente EVOCA is scrupulous with regard to safety in the workplace in the countries in which it operates. EVOCA carries out a constant monitoring of its plants, everywhere installed and in working order, in compliance with the law obligations and the protection of the imminent risks to ensure the utmost safety and quality of its services. Employees and collaborators of EVOCA ensure maximum availability and collaboration towards all persons in charge of Safety management, as well as anyone who carries out inspections and controls on behalf of the competent Bodies. In case an employee or collaborator of EVOCA finds anomalies or irregularities accordingly, s/he shall immediately inform the Company’s Safety responsible. Protection of the environment EVOCA contributes to the dissemination and awareness of environmental protection issues. It ensures its activity in an eco-friendly manner and pursuant to the applicable regulation in countries where it operates. For this purpose, the Company undertakes to: evaluating and managing the environmental risks; promptly correcting the conditions endangering environment; carrying out the relevant regular inspections; managing and disposing of waste as per applicable regulations; requesting the necessary authorizations for its activity and the renewals, if any; selecting suppliers by performing a preventive check for possession of the authorization requested by law. EVOCA activities are based on the principle of protection and preservation of the environment and aims at safeguard of Recipients’ safety and health. It meets the expectations of its customers regarding the environmental issues, by adopting a suitable protection and caution tool and condemn any kind of damaging of the eco-system. Research and technological innovation shall be devoted in particular to the promotion of products and processes that are increasingly compatible with the environment and are characterised by a growing focus on safety and health of Recipients.
CONTROLS Line controls EVOCA guarantees such an internal working organization to ensure: • an adequate level of liability segregation, for which the implementation of each process requires the joint support of different Company’s functions; • all the actions and operations of EVOCA are properly recorded and it is possible to verify the decision-making, authorisation, and implementation process; • each operation has an adequate documental support in order to proceed with checking at any time to ascertain the reasons and the features of the operation and to identify those who authorised, executed, recorded and checked the operation itself; • accounting documents are kept in an accurate, complete and prompt way, in compliance with the Company’s procedures on accounting issues, so as to properly represent the patrimonial/financial situation and management processes. For this reason, all Recipients involved in accounting shall ensure maximum cooperation, completeness and clarity with regard to the information provided, as well as data and processing accuracy. Disciplinary System The totality of these rules is integral part of the conditions regulating business relationships in EVOCA. The rules contained in the Code of Ethics express the behaviour that the employee is held to observe pursuant to civil and penal laws applicable in the countries in which EVOCA operates. Possible infringements of this Code may lead to the application of sanctions against a subject who committed the violation, pursuant to law. Failure to comply with the aforesaid provisions of the Code may cause the termination of relations with third parties, based on an explicit provision in the contract.
General Terms and conditions of use
Thank you for visiting this website (hereinafter the "Site"). Please be sure to read the Terms and Conditions of Use (hereinafter "T&C") contained in this document carefully since any use of this website constitutes your acceptance of the T&C set our herein. If you do not agree to the following T&C, please note that you are not allowed to use the Site. Throughout this Site, the terms "we", "us", "our", "Evoca Group" refer to Evoca Group Spa and any of its affiliated companies, the terms "you", "your", "user" or "users" refer to every possible user of the Site. We reserve the right to di discontinue or to make partial or complete modifications to this website or to the T&C. Please note that we may make such changes at our own discretion and without prior announcement. We may add, change, discontinue, remove, or suspend any other content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability. Any changes to these T&C or any terms posted on this Site apply as soon as they are posted. We must therefore ask you, next time you visit this website, to view the T&C again and to note any changes or amendments that may have been made. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Use of and access to the web site This Site is only for your personal use. You may not distribute, exchange, modify, sell, or transmit anything you copy from this Site, including but not limited to any text, images, audio, and video, for any business, commercial, or public purpose. As long as you comply with the T&C, Evoca Group grants you a non-exclusive, non transferable, limited right to enter, display, and use this Site. If you wish to create a link to the present website, you must request the permission of Evoca Group at the following e-mail address: webmasternw@nwglobalvending.it. You are informed that if Evoca Group grants the before mentioned permission, it is in no way responsible for the content, lawfulness, nature, quality and truthfulness of the information displayed trough any link to its Site. Evoca Group reserves the right to, in its sole discretion, refuse access to any User for any reason or for no reason whatsoever. Each User is responsible for providing and operating properly all equipment necessary to access the Site. Further to the spare parts e-commerce area: the registration to the Site is permitted to all natural persons who are employees of corporate customers of the Evoca Group that bought products of the Evoca Group. The details requested for registration must be fully completed with true data. The wrong or incomplete compilation of the registration form in its mandatory parts shall not allow the registration, purchasing of products and services, as well as carrying out of any other activity envisaged in the Site. Evoca Group is entitled to refuse a registration request. The password and the user ID are personal and cannot be transmitted to anyone. By registering to the Site, the user agrees that under certain circumstances Evoca Group may cancel the registration of an user to the Site. The users agrees that all cancellations are made by Evoca Group at is only discretion and that Evoca Group is not liable to the user, the customer or third parties for any cancellation made. If the user has relationship with Evoca Group no longer, s/he shall cancel her/his account.
Copyright All materials on this Site, including but not limited to information, data, communications, editorial contents, audio, images, software, text and video clips (collectively the "Content"), are covered by various intellectual property right protections, including domestic and international copyright, trademark, and trade secrecy law. You cannot use the Content of this Site, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks, and trademarks found on this Site. By making them available on this Site, Evoca Group is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Evoca Group consents to you browsing Evoca Group Corporate Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Evoca Group. Any unauthorized use of the Content may violate copyright, trademark law or other industrial property rights.
LINKS TO OTHER WEBSITES This website may contain links to other Internet sites on the World Wide Web. Evoca Group provides such links for your convenience only, and it is not responsible for the content of any website linked to or from this Site. By linking to such third-party site, you shall review and agree to those sites' rules of use before using such sites. Links from this Site to any other website do not mean that Evoca Group approves of, or recommends that website. The links are provided in good faith and Evoca Group disclaims all warranties, express or implied, as to the accuracy, legality, or validity of any content on any other website. Transmission You are fully responsible for the content and correctness of details sent to Evoca Group as well as for the non-violation of any third-party rights that may be involved in such details. Any non-personal communication or material that you transmit to this website by electronic mail or otherwise, including any data, questions, comments, etc. is, and will be treated as, non-confidential and non-proprietary. You give the consent for Evoca Group to store such details and to use the same for the purpose of statistical analysis or for any other specified business purpose including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. By submitting information, you warrant the ownership of the material / content submitted, and that it is not defamatory. You shall not post on the Site any content which is, defamatory, obscene, pornographic, abusive, harassing or threatening, contains viruses or other contaminating or destructive features, violates the rights of others, such as content which infringes any copyright, trademark, patent, trade secret or violates any right of privacy or publicity, or otherwise violates any applicable law. You may not post on the Site any links to any external Internet sites that are obscene or pornographic. We reserve the right to delete any content that at our only discretion is unacceptable and correct any errors and omissions. Internet transmissions are never completely private or secure. Consequently any message or information sent to this Site may be read or intercepted by others. This does not cause Evoca Group to have any special responsibility in this respect. Disclaimer of warranty-limitation of liability Evoca Group has compiled the information provided on this Site to the best of its knowledge and using professional diligence. Evoca Group makes no warranties or representations whatsoever concerning this Site or any linked site or its content, including the quality of the products and services described in the Site, the availability of any site or the information and materials on it or the accuracy, completeness, or timeliness of that information and materials. Evoca Group also do not warrants or represents that your access to or use of any site will be uninterrupted of free of errors or omissions, that defects will be corrected, or that the Site is free of computer viruses or other harmful components. Without limiting the foregoing, everything on this Site is provided to you "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Under no circumstances Evoca Group shall be liable to you or any other person for any direct, indirect, consequential, incidental, special, or punitive damages, whether in contract or in tort, including negligence, arising in any way out of access to or use of or inability to access or use the Site or any linked site or its contents or termination of this Site or denial of access to the site, including but not limited to lost profits, business interruption, or loss of programs or other data, even if Evoca Group has been advised of the possibility of such damages. You expressly agree that the entire risk as to the use, quality and performance of the service and the accuracy or completeness of the content is assumed solely by you. In the States where it is not allowed the exclusion of implied warranties or the limitation of liability for incidental or consequential damages, the liability Evoca Group shall be limited to the greatest extent permitted by law. Indemnity You agree to indemnify, defend, and hold Evoca Group and all of its agents, directors, employees, information providers, licensors and licensees, officers, and parent (collectively, the "Parties") harmless from and against any and all liability and costs (including, attorneys' fees and costs), incurred by the Parties in connection with any claim arising out of any breach by you of these T&C or the foregoing representations, warranties, and covenants. Evoca Group reserves the right, at its own expense, to assume the exclusive defence of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Evoca Group's defence of such claim. Applicable law This T&C constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. Any legal claims or lawsuits in conjunction with this Site or its use are subject to the interpretation of the laws of Italy.
Conditions of sale spare parts e-commerce
Prices and discounts List prices and discounts can be changed at any time. The price indicated for each product can be the list price or the discounted net price: such indication is provided in the product sheet. The proposed prices does not include packaging, transportation, VAT, and accessory charges.
Delivery terms: EXW Italy or subsidiary Shipping costs are charged to the customer. The different delivery terms must be agreed upon in writing with Evoca Group.
Delivery times The delivery times can change based on the availability of the material on stock, the need of ordering the material requested, the shipping times, and customs.
Returns Each return shall be previously agreed upon with Evoca Group personnel. The material returned without the prior authorization of Evoca Group shall be rejected and resent to the sender. The request shall be sent to Evoca Group within 1 week from the date of issue of the shipping document.
The following goods returns shall not be accepted • orders of minimum amount of 50 Euros • specific spare parts of goods ordered especially for the customer as not managed normally on stock • obsolete codes Acceptance or rejection of a return is at sole discretion of Evoca Group. Such exclusions shall not apply to any return due to mistakes of Evoca Group.
Guarantee No guarantee applies to Evoca Group products.
Payment methods The payment method shall be previously agreed upon with Evoca Group personnel and shall be the ones set forth in the contract entered into with the customer